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Frequently Asked Questions

Find answers to the most common questions about our services, process, and pricing.

Section 01

General Questions

Digital Spyse is a premier digital agency based in Nigeria, dedicated to helping businesses grow and giving brands an outstanding identity. Founded by Sunday Michael and Samuel Ayodeji, we bring together creative talent and technical expertise to deliver world-class digital solutions — from web development and branding to cybersecurity and 3D modelling.

Our primary office is at Hebron Castle, Capital Area, Osogbo, Osun State, Nigeria. We also have a presence in Lagos at 20A Felix Onabanjo Crescent, Meiran, Lagos State. We serve clients both locally across Nigeria and internationally — geography is no barrier for us.

We work with clients across a wide range of industries including retail & e-commerce, healthcare, education, real estate, hospitality, NGOs, fintech, entertainment, fashion, agriculture, and more. Our diverse team means we understand different market dynamics and can craft solutions tailored to your specific sector.
Section 02

Services

We offer a comprehensive suite of digital services:
  • Web Development — custom websites and web applications
  • Mobile App Development — iOS and Android apps
  • Branding & Identity — logos, brand guidelines, stationery
  • Digital Marketing — social media management, paid ads, email campaigns
  • SEO Optimization — on-page and off-page SEO
  • Graphics Design — print and digital design
  • Content Writing — blog posts, copywriting, technical writing
  • Video Editing — promotional videos, reels, explainer videos
  • UI/UX Design — wireframing, prototyping, user research
  • 3D Modelling — architectural and product visualization
  • Cybersecurity — vulnerability assessment and security consulting
  • GIS Modelling — geographic information system solutions

Yes! We offer both standalone services and bundled packages that combine multiple services for greater value. For example, our popular "Digital Launch Pack" bundles web development, branding, and SEO setup. We can also create a fully customised package tailored to your specific goals and budget. Contact us to discuss what works best for you.

Timelines vary depending on project complexity:
  • Logo / Branding: 3–7 business days
  • Standard website (5–10 pages): 2–4 weeks
  • Custom web application: 4–12 weeks
  • Mobile app: 6–16 weeks
  • Social media campaign setup: 5–10 business days
We always provide a project-specific timeline in our proposal before work begins.
Section 03

Project Process

Our proven 6-step process ensures a smooth experience:
  1. Discovery: We learn about your business, goals, and target audience.
  2. Proposal: We prepare a detailed scope of work, timeline, and pricing.
  3. Design: We create mockups or wireframes for your approval before development.
  4. Development / Production: We build the final product to specification.
  5. Review & Revisions: You review the work and we incorporate your feedback.
  6. Delivery & Launch: We deliver the final files or go live, and provide handover documentation.

To get started, it's helpful to have:
  • A brief description of your business and what you do
  • Your goals for the project (e.g., increase sales, build awareness)
  • Your target audience
  • Any existing brand assets (logo, brand colours, fonts)
  • Examples of designs or websites you like (for inspiration)
  • Your estimated budget and deadline (if any)
Don't worry if you don't have everything — we'll guide you through our discovery session.
Section 04

Billing & Payment

We accept multiple payment methods for your convenience:
  • Bank Transfer (Nigerian naira — all major Nigerian banks)
  • Online Payment via Paystack and Flutterwave (cards accepted)
  • International Transfers via PayPal or Wise (for clients outside Nigeria)
We typically require a 50% upfront deposit to commence work, with the balance due on project completion. Payment milestones can be agreed for larger projects.

We stand behind our work with a satisfaction guarantee. If you are dissatisfied with a deliverable, we will revise it until you are happy — at no additional cost within the agreed scope. If we cannot meet your requirements after reasonable revisions, a partial or full refund may be issued at our discretion, depending on the work completed. Please note that the initial deposit is non-refundable once work has commenced. We encourage open communication throughout the project to avoid misunderstandings.

Still Have Questions?

Our team is happy to help you. Reach out directly and we'll respond within 24 hours.

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