Last Updated: May 2026 |
Effective Date: May 2026 |
Jurisdiction: Federal Republic of Nigeria
Digital Spyse ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit https://www.digitalspyse.com.ng or use any of our services.
This policy is drafted in compliance with Nigeria's Nigeria Data Protection Regulation (NDPR) 2019, as administered by the National Information Technology Development Agency (NITDA), and takes reference from the European Union's General Data Protection Regulation (GDPR) for internationally recognised best practices.
Please read this policy carefully. By using our website or services, you consent to the practices described below.
1. Information We Collect
1.1 Information You Provide Directly
When you interact with our website or contact us, you may provide:
- Name — so we can address you personally
- Email address — for communication and project correspondence
- Phone number — for direct communication where necessary
- Company name — for business context
- Project description / message — details about your enquiry or project
- Newsletter subscription details — name and email when you subscribe
This information is collected via our contact forms, enquiry forms, and newsletter sign-up forms.
1.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and approximate geographic location
- Browser type, version, and language
- Device type and operating system
- Pages visited, time on page, and referring URL
- Date and time of access
2. How We Use Your Information
We use your personal data for the following lawful purposes:
- To respond to your enquiries and communicate about your project
- To provide and manage the services you have engaged us for
- To send newsletter communications where you have subscribed (with your consent)
- To improve our website and services through analytics
- To prevent fraud, abuse, and spam submissions
- To comply with applicable legal obligations
- To send service-related administrative communications
We do not use your data for automated decision-making or profiling.
3. Cookies and Tracking Technologies
Our website uses cookies — small text files stored on your device — to:
- Essential cookies: Enable core site functionality such as session management and security tokens (CSRF protection).
- Analytics cookies: We may use Google Analytics or similar tools to understand how visitors use our site. These tools collect anonymised data (page views, session duration, bounce rate). You can opt out via your browser settings or Google Analytics Opt-out.
- Preference cookies: Remember your settings for a better browsing experience.
You can control cookie settings through your browser. Note that disabling certain cookies may affect functionality.
4. Third-Party Services
We may use the following third-party services that process data on our behalf:
- Google Analytics — website usage analytics (Google LLC, USA)
- Paystack / Flutterwave — payment processing for Nigerian transactions
- PayPal / Wise — international payment processing
- cPanel Mail / SMTP providers — for sending transactional emails
- WhatsApp Business — for direct client communication
Each third party operates under its own privacy policy. We encourage you to review their policies. We enter into data processing agreements with third parties where required.
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data to third parties. We may share your information only in the following circumstances:
- Service delivery: With team members or contractors strictly for fulfilling your project
- Legal compliance: If required by Nigerian law, court order, or regulatory authority
- Business protection: To prevent fraud, investigate security incidents, or protect rights
- Business transfer: In the event of a merger or acquisition, with appropriate notice to you
6. Data Retention
We retain your personal data for the following periods:
- Enquiry / contact form submissions: Up to 12 months from submission date
- Active client project data: For the duration of the project plus 24 months for records
- Newsletter subscriber data: Until you unsubscribe, after which we retain only a suppression record
- Analytics data: In accordance with the analytics provider's retention settings (typically 26 months)
After the relevant retention period, data is securely deleted or anonymised.
7. Data Security
We implement appropriate technical and organisational measures to protect your data, including:
- SSL/TLS encryption for data in transit (HTTPS)
- Secure, hashed session tokens and CSRF protection
- Rate limiting to prevent abuse
- Access controls limiting staff access to personal data on a need-to-know basis
- Regular security reviews of our systems
No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. In the event of a data breach affecting your rights, we will notify you and the relevant authority as required by NDPR.
8. Your Rights
Under the NDPR and GDPR (where applicable), you have the following rights regarding your personal data:
- Right of Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your data ("right to be forgotten")
- Right to Restriction: Request that we limit processing of your data
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing for marketing purposes at any time
- Right to Withdraw Consent: Withdraw consent for newsletter subscriptions at any time via the unsubscribe link in any email
To exercise any of these rights, contact us at info@digitalspyse.com.ng. We will respond within 30 days.
9. Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately and we will take steps to delete it.
10. Links to Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any external website you visit.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
You also have the right to lodge a complaint with NITDA (Nigeria's data protection authority) at www.nitda.gov.ng if you believe your data rights have been violated.
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